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Frontline Leadership Training

Programs & Courses

Frontline Leadership is a development process that includes a series of ten training sessions (held over five days), on-the-job activities, coaching, and assessment of performance. It is designed to equip new, current, or aspiring supervisors with the tools they need to effectively manage and develop their people.


Facilitator: Edwina Bateman
5 days: April 8, 9, 12, 15 & 16 (9 a.m.-5 p.m.)
Location: Grenfell Campus, Memorial University 
40-hour certification: $1995 + HST

Register online (credit card only) or email cconnors@grenfell.mun.ca to request an invoice. 


Program Objectives

• Develop supervisors who adapt their communication styles to reach a variety of employees
• Learn conversation techniques that reduce conflict, increase trust and produce behavior change
• Analyze employee needs and customize staff development to bring higher levels of performance
• Enhance interpersonal skills that enhance coaching, feedback and clear work direction
• Develop a shared language for understanding and relating to personality differences
• Reduce employee turnover and absenteeism


Funding Opportunities

The Canada – Newfoundland and Labrador Job Grant Program provides financial assistance to private and non-profit employers to offset the cost of providing training to new or current employees. Employers can access to up to $10,000 in government support for employee training per trainee! More information on the funding application can be found at 
http://www.aesl.gov.nl.ca/foremployers/canada_nl_job_grant.html.

Grenfell Office of Engagement

Grenfell Campus, Memorial University of Newfoundland
20 University Drive, Corner Brook, NL
A2H 5G4, Canada

Office: FC4020-4027
Phone: (709) 637-6208
Email: engagement@grenfell.mun.ca